Return & Refund Policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the item within 14 days of receipt for a full refund or exchange, subject to the following conditions:

• The item must be unused, in its original packaging, and in the same condition that you received it.
• Proof of purchase is required.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at qindeel@itoallc.com and send your item to:

itoallc
28 Al Mansoori, Hor Al Anz, Dubai 66935 - UAE

4. Shipping Returns

To return your product, you should mail your product to the address above. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Phone: (971) 586121055
Email: qindeel@itoallc.com